research

Insight ... that moment when you suddenly come to understand a complex situation.

Our regular Insight Program is a qualitative research initiative that explores workplace learning and education practices in different workplace contexts.

Our Insight Reports include:

  • research data and stories collated from participants.
  • commentary on what we believe the problems are, why they could be occurring and what we are prepared to forgive
  • guidelines, checklists and assessment tools, giving you the opportunity to apply research findings into practice.
insight reports

 

Pre-entry Franchise Education: Panacea or Placebo?

May 2011: Just over 1,190 research participants focused on formal pre-entry education initiatives for prospective franchisees ... is it the panacea for guaranteeing informed decision making or a placebo, with no real measurable learning outcomes? Executive Summary Full Insight Report

 

Into the Fold: What are the key issues impacting new franchisee preparation?

October 2009: 46 professional advisors, franchisors and franchisees identified that franchise recruitment practices are a potential for further operational problems within a franchise. Executive Summary Full Insight Report

 

Lessons in Learning: What are the challenges of delivering training in franchise systems?

October 2009: 67 franchisors and franchisees determined that if outcome-orientated training, conducting ongoing skill assessments and upholding adult learning principles are dismissed by franchisors, then economic consequences will follow. Executive Summary Full Insight Report